Ticsus Ticket Support System - A Customer Ticket Support System

Whelp - JQuery WhatsApp Help Chat Plugin
Whelp - JQuery WhatsApp Help Chat Plugin

Screenshots

Ticsus Ticket Support System Screenshot 1
Ticsus Ticket Support System Screenshot 2
Ticsus Ticket Support System Screenshot 3
Ticsus Ticket Support System Screenshot 4
Ticsus Ticket Support System Screenshot 5
Ticsus Ticket Support System Screenshot 6
Ticsus Ticket Support System Screenshot 7
Ticsus Ticket Support System Screenshot 8

Overview

A Customer Ticket Support System
  • Click to the client: https://ci-ticket-system.develcoders.com/client
  • Click to admin: https://ci-ticket-system.develcoders.com/admin/login
    • Username: super_admin
    • Password: 1

Features

  • Multi-Language Support
    • English
    • French
    • Spanish
    • Russian
    • German
    • Portuguese
    • Turkish
  • Ticket summary dashboard (Opened, Resolved and Closed ticket counts for total and day)
  • Ticket creation with attachment
  • Ticket Answering, Listing
  • Email notification
  • Ticket Subject, Priority and Status Management
  • FAQ (Frequently Asked Questions) Page

Requirements

Server Requirements:

  • PHP 5.6+
  • MYSQL 5.4+
  • Nginx or Apache as a webserver

Instructions

Installation Instructions:

  • Uploads files in App directory into your host.
  • Import my_ci.sql file into your mysql server.
  • Create a file named as .env as a copy of .env.example with valid values in root directory.
  • Give folder permissions(777) to session, uploads, logs folders in root directory.
    • cd < your_app_directory >
    • chmod -R sessions 0777
    • chmod -R uploads 0777
    • chmod -R logs 0777

Server Requirements:

  • PHP 5.6+
  • MYSQL 5.4+
  • Nginx or Apache as a webserver
  • .env Variables:
  • NGINX_HTTP_PORT
  • Optional, needs if you use docker
  • NGINX_HTTPS_PORT
  • Optional, needs if you use docker
  • PHP_PORT
  • Optional, needs if you use docker
  • MYSQL_HOST
    • Mysql hostname.
  • MYSQL_PORT
    • Mysql Port.
  • MYSQL_DATABASE_NAME
    • Mysql database name.
  • MYSQL_USER
    • Mysql user name.
  • MYSQL_PASSWORD
    • Mysql password.
  • MYSQL_ROOT_PASSWORD
    • Mysql root user password.
  • SMTP_HOST
    • Smtp hostname to send mail to clients
  • SMTP_PORT
    • SMTP port.
  • SMTP_USER
    • Smtp username
  • SMTP_PASS
    • SMTP password
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Ticsus Ticket Support System - A Customer Ticket Support System Rating: 4.5 Diposkan Oleh: Admin

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